Retail

Loyalty programmes, campaigns, and click & collect notifications.

Drive Footfall and Sales with SMS

Retail SMS delivers exceptional ROI — with 98% open rates and average read times under 3 minutes, no other channel comes close for driving immediate customer action. SBS TELECOM provides the high-throughput infrastructure to power your retail SMS campaigns at scale.

Retail Use Cases

  • Promotional Campaigns — Flash sales, discount codes, and seasonal promotions
  • Loyalty Programme — Points updates, tier status, and personalised rewards
  • Click & Collect — Ready-for-collection notifications and slot reminders
  • Order Updates — Confirmation, dispatch, and delivery notifications
  • Abandoned Basket — Re-engagement messages for incomplete purchases
  • New Arrivals & Exclusives — Early access notifications for loyal customers
  • Customer Surveys — Post-purchase feedback collection

High-Volume Campaign Delivery

Our platform handles millions of messages per hour, making it suitable for the largest retail broadcast campaigns. With real-time delivery reporting, you know exactly how your campaign performed as it happens.