Enterprise Voice Solutions
SBS TELECOM provides programmatic voice services for enterprises that need reliable, scalable outbound calling and interactive voice capabilities. From text-to-speech notifications to voice OTP delivery and outbound call campaigns, our voice infrastructure is built to enterprise standards.
Voice Capabilities
- Text-to-Speech (TTS) — Convert any text to natural-sounding speech in 30+ languages and voices
- Voice OTP Delivery — Spoken one-time passwords as an alternative channel for authentication
- Outbound Call Campaigns — Automated outbound calling at scale for notifications and alerts
- Interactive Voice Response (IVR) — Build call flows with keypad input and dynamic responses
- Call Recording — Record and store calls for compliance and quality management
- Global PSTN Termination — Worldwide call delivery via our carrier network
Voice OTP
Voice OTP provides a critical fallback channel when SMS delivery is not possible. Our voice OTP service speaks a one-time password clearly and slowly, with automatic retry and configurable repeat playback.
Use Cases
- Authentication fallback when SMS is not available
- Account alerts and fraud notifications
- Appointment reminders with confirmation
- Delivery notifications and scheduling
- Emergency and service status broadcasts