Enterprise Platform

Dedicated infrastructure and custom SLAs for large enterprise deployments.

Dedicated Enterprise Messaging Platform

For organisations with the highest messaging volumes, strictest security requirements, and most demanding SLA expectations, SBS TELECOM offers a dedicated enterprise platform with custom infrastructure, enhanced SLAs, and a dedicated technical team.

Enterprise Features

  • Dedicated Infrastructure — Your own messaging cluster, not shared with other customers
  • Custom SLAs — Uptime guarantees, response times, and escalation paths tailored to your needs
  • Enhanced Security — Private network connectivity, dedicated IP ranges, and advanced access controls
  • Priority Routing — Your traffic always gets first-class routing — never deprioritised
  • Dedicated Account Team — Named technical account manager and dedicated support team
  • Custom Integrations — Bespoke integrations with your existing enterprise systems
  • Compliance Support — Assistance with regulatory requirements, data residency, and audit needs
  • Volume Pricing — The most competitive pricing available, based on your committed volumes

Who It’s For

Our enterprise platform is designed for financial institutions, large retailers, healthcare organisations, and any enterprise sending more than 10 million messages per month — or those with requirements that cannot be met by a standard shared platform.

Implementation

Enterprise deployments are handled by our dedicated implementation team with a structured onboarding programme, technical deep-dives, and full testing before go-live.